Clinic Manager

closing Date: 30-06-2024
department: Front Office

Job Type

Permanent Full time

Location

Flexibility to work across various sites:
  • Reservoir
  • Craigieburn
  • Templestowe Lower
  • Sydenham

Qualifications

Proven experience in clinic or healthcare management.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Proficiency in using medical and office software systems.
Ability to handle confidential and sensitive information with discretion.
Demonstrated leadership and team management capabilities.
Bachelor's degree in healthcare administration, Business, or a related field preferred.
Computer knowledge
MS365 knowledge and using excel and word and stuff
Basic numeracy skills
Strong customer service skills

Working Hours

Anytime between 8 am-8 pm (Mon-Sat) Our clinics are open 12 hours per day. You select the hours you prefer.

Contact Officer

Aneeta Banyameen - Clinic Manager

Mobile: 0434 713 481

Email: aneeta@soaringhealth.com.au

About Soaring Health

Soaring Health is an award-winning allied health care centre with 4 state of the art clinics throughout Melbourne. Our clinics offer a range of onsite, remote, and in-home services to clients receiving Occupational Therapy, Speech Pathology, Psychology, Physiotherapy, Chiropractic, Dietetics and Allied Heath care services. Our dedicated team is passionate about enriching lives so that people can go on living.

Benefits:

Working in state-of-the-art facilities
Having access to stable working environment 
Flexible working hours
Above award salaries
Great processes and policies in place

What you will do:

Administrative Management
Oversee daily administrative operations of the clinic, ensuring processes run efficiently and effectively.
Patient Intake
Manage the intake process, including greeting patients, handling telephone and email inquiries, and ensuring a positive first impression.
Appointment Scheduling
Coordinate and manage patient appointments, including rescheduling and handling walk-ins to optimize clinic flow.
Front Desk Operations
Serve as the primary point of contact at the front desk, providing excellent customer service and addressing patient needs.
Inventory Management
Order and maintain stock for the clinic, including office supplies and medical inventory.
Financial Oversight
Manage office expenses and ensure budget compliance.
Staff Management
Conduct interviews, hire staff members, and oversee employee performance and development.
Performance Recording
Record and analyse daily performance metrics to identify areas for improvement and implement necessary changes.
Community Outreach
Promote Soaring Health’s services to local GPs and other relevant community organizations to increase clinic visibility and referrals.
Clinic Cleanliness and Neatness
Ensure the clinic is maintained in a clean, neat, and organized manner, adhering to health and safety standards.
Employee Rostering
Develop and manage staff rosters to ensure adequate coverage and optimal service delivery.

How we will support you:

Work within a large Front-end team
Regular manager onsite
Strong supports across different sites
Regular weekly meetings
Follow checklists for tasks 
Detailed induction program 

What's in it for you:

Great work life balance
Work hours to support your other commitments
Stable work environment
Detailed handbooks available
Remote access to technology
Young and friendly environment
Dynamic Team
Regular social events
Professional development
Work across multiple projects
Admin tasks
Diverse experienced support
Established systems in place
Modern technology
Multiple avenues for career progression
Serve the community with love and care
Impact real people's lives
Yearly conferences
Grow and Develop in a long term career

More benefits:

Work along a driven team of administrators
Learn from passionate, supportive managers
Flourish in a supportive environment
Let your career soar at Soaring Health! 
Let your career soar at 
Soaring Health 
Job Application - Front Office
Soaring Health acknowledges the Traditional Owners of the lands on which our services are located.

We honour the strength and resilience of Aboriginal and Torres Strait Islander peoples and pay our respects to all Elders, past and present.
Copyright © Soaring Health Pty Ltd 2022. All Rights Reserved.
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